If you are not satisfied with your purchase or want to make an exchange, you can return your products within 14 days from the date you received the package.
In the event of a return, the refund of the purchase will be made using the same payment method used, with the exception of any shipping costs which will not be refunded.
The return/exchange shipping costs are the responsibility of the customer, including any customs duties.

To proceed with the return/exchange you can send us an email or fill out the form in the contact section specifying the order identification number, the description of the product you want to return or exchange, the reasons for the return/exchange and a telephone number. You will receive a confirmation email from us with instructions and you will be shown the address to which to send the goods.

Please make sure the products are in the same condition you received them. Prepare the package duly sealed before collection. We will refund you within 48 hours of receiving the package.

Any return/exchange can also be made at our point of sale in Rome, but first you will still have to send an email or fill out the form, otherwise we will not be able to accept your request.

Boschettotre snc reserves the right to refuse returns/exchanges communicated or sent back late, or returns/exchanges of goods that are not in the same condition in which they were received.